kandar88 Terms and Conditions of Use

1 Introduction and Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User") and kandar88 ("Platform", "us"). By accessing, registering, or using any part of the kandar88 website or services, you confirm that you have read, understood, and agreed to be bound by all provisions contained in this document.

kandar88 operates under an international licence and provides online gaming services including slots, live casino, sportsbook and card games to eligible users. The platform is intended specifically for users in Malaysia who meet the minimum age requirement.

2 Eligibility and Registration Requirements

To register and use the kandar88 services, you must meet all of the following eligibility requirements at the same time:

• Be at least 21 years old on the date of registration and throughout the period of use of the platform.
• Be located in a jurisdiction where the use of such online gaming services is legally permitted.
• Not be on any self-exclusion list or restriction list of any relevant regulatory body.
• Not be acting as an agent, representative, or trustee on behalf of a third party in using this platform.
• Have full legal capacity to enter into a legally binding agreement.

kandar88 reserves the right to request identity verification documents at any time, including a copy of your identity card (MyKad), address supporting documents, or additional information deemed necessary for compliance and verification purposes. ⚠️

3 User Account and Security

Each user is permitted to hold only one (1) active account at kandar88. Duplicate accounts or accounts found to be held by the same individual will be closed without notice, and the balance in those accounts may be forfeited depending on the investigation carried out.

You are fully responsible for:

• Keeping your account password secure and not sharing it with anyone.
• Logging out of your account after each session, especially when using a shared device.
• Notifying kandar88 immediately if you suspect any unauthorised activity on your account.
• Keeping your personal information accurate and up to date.

kandar88 will not be liable for any loss or damage arising from your failure to meet the account security responsibilities stated above.

4 Deposits and Withdrawals

kandar88 accepts financial transactions through the following methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay, and cryptocurrency including USDT, BTC, and ETH. All transactions are processed in Malaysian Ringgit (RM) or the equivalent value for crypto.

Transaction conditions are as follows:

• Minimum deposit: RM10 per payment method.
• Minimum withdrawal: RM100 per withdrawal request.
• Withdrawal processing time is typically between 15 minutes and 2 hours.
• Withdrawals are only permitted to the same method used for the original deposit, subject to risk assessment and compliance.
• kandar88 reserves the right to request additional verification before approving any withdrawal.

5 Bonuses, Promotions and Wagering Requirements

kandar88 offers various bonuses and promotions from time to time. Our welcome bonus gives you a 120% bonus up to RM500 on your first deposit, with a wagering requirement of 25 times the bonus amount received before any winnings from the bonus can be withdrawn.

Examples of how the wagering requirement is calculated:

• Deposit RM100 → Bonus RM120 → Account balance RM220 → Total to wager: RM120 × 25 = RM3,000
• Deposit RM1,000 → Bonus RM500 → Account balance RM1,500 → Total to wager: RM500 × 25 = RM12,500

General kandar88 bonus conditions:

• Each bonus may only be claimed once per user, one account, one IP address, one mobile number, and one payment method.
• Bonuses cannot be transferred to another user or converted directly into cash.
• kandar88 reserves the right to modify, suspend, or cancel any promotion at any time with appropriate notice.
• Any attempt to abuse or manipulate the bonus system will result in the bonus being cancelled and may lead to account closure.

The kandar88 VIP programme offers weekly cashback across four tiers: Bronze (up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). Progression to a higher tier depends on your playing activity and level of engagement with the platform.

6 Game Rules and Fair Play

All games offered at kandar88 operate using a certified Random Number Generator (RNG) that undergoes independent auditing to ensure fairness and game integrity. The outcome of each game is random and cannot be manipulated by any party.

The following are strictly prohibited when using the kandar88 platform:

• Using bots, automated software, or any technological tool to gain an unfair advantage.
• Exploiting technical errors, software bugs, or system vulnerabilities with the intention of gaining winnings.
• Collusion between players in live games or card tables to cheat other players.
• Any form of fraud, manipulation, or illegal activity involving the kandar88 platform.

Violation of any of the above rules will result in immediate action including account closure and forfeiture of all balances and winnings.

7 User Responsibilities

By using the kandar88 platform, you acknowledge that gambling is an entertainment activity for adults and you agree to gamble responsibly. kandar88 encourages all users to:

• Set a personal spending limit before playing and stick to it strictly.
• Not attempt to recover lost money by placing larger bets.
• Take regular breaks and not allow gambling to interfere with daily life, work, or personal relationships.
• Contact our support team to activate the self-exclusion feature or betting limits if you feel gambling is starting to have a negative impact.

For more information on responsible gambling and available support resources, you are encouraged to visit our Responsible Gambling page.

8 Limitation of Liability

To the extent permitted by applicable law, kandar88 and its related parties will not be liable for:

• Any financial losses incurred by users as a result of betting activity on the platform.
• Service interruptions caused by technical factors, system maintenance, or events beyond our control.
• Indirect, incidental, or consequential losses related to the use of or inability to use the platform.
• Acts or omissions of third parties including game software providers or payment gateways.

In certain situations where a technical or system error occurs and results in invalid winnings, kandar88 reserves the right to void those winnings and restore the account balance to its state before the error occurred, subject to a thorough investigation.

9 Account Closure and Restriction

kandar88 reserves the right, at its sole discretion, to suspend, restrict, or close a user account in the following circumstances:

• The user is found to have violated any part of these Terms and Conditions.
• There is suspicious activity or signs of fraud that require further investigation.
• The user has failed to submit the requested identity verification documents within the specified period.
• The account has been inactive for an extended period with no transactions or gameplay activity.
• Upon request by law enforcement agencies or a valid court order.

Users may also request voluntary account closure at any time by contacting our customer support team via live chat or email. Any valid balance will be processed for withdrawal once all relevant conditions have been met.

10 Amendments to Terms and Governing Law

kandar88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Notice of material changes will be provided through our platform or official communication channels before the changes take effect.

It is the user's responsibility to review these Terms and Conditions periodically. Continued use of the platform after any changes are published means you accept and agree to the updated terms.

For any questions, concerns, or complaints regarding these Terms and Conditions, please contact the kandar88 customer service team via 24/7 live chat or email at [email protected]. We are committed to responding to every enquiry in a timely manner.